Newsletter: September 2011

NEW VENUES AND SERVICES

New flight routes – 2 new routes open up the safari circuit


Two new flights have recently been announced which will have a huge impact on the incentive industry in Southern Africa. At a time where clients are more budget conscious, and where length of stay has been reduced, they allow for direct connections between Cape Town and Victoria Falls, Zambia. And also Cape Town and Hoedspruit Airport, Mpumalanga, which means less traveling time for guests.
Zambesi Cape Town to Livingstone

Flight Days: Mon, Wed and Fri
Depart 08:00 Arrive 11:10


Livingstone to Cape Town

Flight Days: Tue, Thu and Sun
Depart 14:00 Arrive 17:10
Zambezi Airlines, Zambia's leading domestic and regional carrier has commenced operations with three weekly flights between Cape Town and Livingstone in July this year. The airline will operate the route with a Boeing 737-500 aircraft configured for 99 economy and 12 business seats.
SA Express has announced the launch of flights between Cape Town and Hoedspruit, starting July 26. Hoedspruit Airport services the Kapama and Thornybush Game Reserves (Kapama, Thornybush & Ngala to name a few lodges). In addition to extensive market research, SA Express responds to customer travel trends by introducing this new route, says Inati Ntshanga, ceo of SA Express. The airline will operate the route with a 50-seater CRJ 200. Cape Town to Hoedspruit

Flight Days: Tue and Thu
Depart 09:30 Arrive 12:10


Hoedspruit to Cape Town

Flight Days: Tue and Thu
Depart 12:45 Arrive 15:25

Queen Victoria Hotel – Latest 5* property opens at V&A Waterfront

The Queen Victoria Hotel is the newest addition to Newmark Hotel's portfolio. What sets this 35 roomed, five-star boutique hotel apart is the attention to detail given by the creative team responsible for its development, who achieved this through their passion for awe-inspiring design.

From the creative brief of 'where classic elegance meets contemporary design', every effort has been made to ensure that the 35-room Queen Victoria Hotel is a haven of calm, luxury and understated opulence amongst the hustle and bustle of Cape Town's popular V&A Waterfront.

The interiors create an ambience of peaceful elegance, through the use of greys and taupe's, marble-clad walls, crystal chandeliers, white marble and wooden parquet flooring, not to mention the triple-volume foyer with its dramatic white spiral staircase, glass lift and crystal chandeliers. The signature shade of deep purple has been employed to add a touch of regal eccentricity as an ode to the historic figure after whom the hotel is named.

From the food and beverage offering at the hotel's restaurant and bar – Dash - to the interior aesthetic, the Queen Victoria Hotel embodies a sense of international flair fused with local flavour. The menu at Dash is structured around classic French cuisine, with all ingredients sourced locally and seasonally, while ninety per cent of the interior pieces were sourced from local design geniuses.


We at Dragonfly are certainly excited to see the opening of this new 5* property hotel in the V&A Waterfront, one of the top tourists spots in Cape Town.
Tongabezi
Queen Victoria Hotel: Bedroom

Molori Clifton - bespoke style in the heart of Clifton, Cape Town (FIT ONLY)

"This place is gorgeous, definitely top end of the price range - I could move in tomorrow. The location is part of the old Clifton Hotel above 2nd Beach.


Private Charter
Milori Clifton: View from the beach

The rim pool overlooking Clifton 3rd and 4th beaches has got 3 pod seats in the water (where I could seriously see myself, sipping a cocktail as the sun set), with an outdoor fireplace on the open terrace and private movie house downstairs, with chef, butler and Bentley thrown in." Lucy Quinan – Senior Manager Operations

The latest custom creation by international entrepreneur, hotelier and renowned designer Kirk Lazarus, Molori Clifton is Cape Town's only true luxurious beach retreat, perched above one of the world's most spectacular beaches. Molori Clifton, Lazarus' second property in South Africa and the latest addition to the exclusive Molori Private Retreats portfolio, has set the standard of luxury in Cape Town – just as the famed Molori Safari Lodge revolutionized hospitality offerings in the game reserve industry.

Molori Clifton is comprised of two extraordinary villas 'The Clifton' (six-suite) and 'The Beach House' (3-suite), which is located side by side, each with its own private entrance. Combining unparalleled design, comfort and originality, Molori Clifton evokes the feeling of a luxurious home, with each suite designed in its own style – characterized by distinct furnishings, state-of-the-art amenities and unique items sourced from all over the world. Showcasing the brand's signature open-air design aesthetic, Molori Clifton's custom retractable glass walls offer a seamless transition between the indoors and out, capturing the spirit of the property's spectacular natural surroundings. Each individual suite is king-bedded, featuring sleek interiors and cutting-edge technology, including individual iPod docking stations.



Dragonfly Newsletter

Please contact Tanya Angell-Schau for rates and quotes and further information regarding any Incentive feature at:

Tel
Tel:
+27 11 219 5600


Fax Fax:
+27 11 268 2010


E-mail Email:
info@dragonfly.co.za




Enquiries

JHB
Johannesburg
(Head Office):
Tanya Angell-Schau
Tel: +27 11 219 5600
Fax: +27 11 268 2010/1
E-mail: info@dragonfly.co.za

Cape
Cape Town:
Yolanda Woeke – Jacobs
Tel: +27 21 913 9009
Fax: +27 21 913 9072
E-mail: dfcpt@iafrica.com

From the Office:




New York:
click through to contact details and photos

Moscow

Moscow:
click through to contact details and photos

Sydney

Sydney:
click through to contact details and photos



Argentina:
click through to contact details and photos



Brazil:
click through to contact details and photos


FIRST HAND ACCOUNTS

Why My Kenya – Kenya seen through the eyes of our Sales Manager

EASTERN CAPE VS SABI SANDS - THE BIG GAME OFF! - seen through the eyes of our Senior Operations Manager

The Eastern Cape is home to numerous new lodges and I took this opportunity to explore the region. I was particularly interested to see how this area compared with the Sabi Sands, adjacent to the Kruger National Park, which is where we usually operate our incentive groups.


GETTING THERE

Access to the Eastern Cape Game Lodges is quite simple, I flew on SA Express which was a 1 hr 15 minutes flight from Cape Town to Port Elizabeth (PE), the main hub of the region. There are also flights to and from Johannesburg. Port Elizabeth Airport was refurbished for the Soccer World Cup in 2010 and the airport is looking very modern and compact.


CLIMATE AND VEGETATION AND HISTORY

The Eastern Cape has a similar climate as the Kruger National Park. Travelling as I did over our winter it was also equally cold in the evening, but the days are sunny and warm. On one game drive, our one ranger read -3 C with wind chill factor, so my advice is dress warm! Kwandwe has the most extraordinary enormous baby romper padded suits with hoods and mittens for the game drives. They look hysterical, but really do the job.

The vegetation is very different to the Sabi Sands. It is called Eastern Cape Thicket and reminded me quite a bit of the Pilanesburg with alternating low rolling hills and open plains covered in thick low scrub bushes as well as Acacia thorn shrubs. There are very few trees, except in the ravines. Subsequently, the giraffes do most of their eating with their heads down.

The history of the area is fascinating and something that should be incorporated in the tour of the area. A lot of the farms are still owned by the same families that arrived in the area as the 1820 Settlers. Plus, the Great Fish River was the border where the white settlers and the Xhosa people first met and fought for many years. The nearby town of Grahamstown is the perfect place to study this.

An added advantage is that the area is Malaria free.

KWANDWE PRIVATE GAME RESERVE - (andBeyond and Relais & Chateaux) Kwandwe, means "Place of the Blue Crane" in Xhosa. www.andbeyond.co.za

It takes approx 2hrs 30min to drive to Kwandwe from PE. The last ½ hour is on a gravel road. One first stops at the Heatherton Towers, which is reception for all the Camps. It is the original fortified farmhouse of the area. The reserve is 22,000 hectares and they have 30km of the Great Fish River frontage, which flows all year round. The lodges in the area start their game drives at 08h30 (in winter), otherwise they operate the same schedule as Sabi Sands in the summer months (namely 05h30 start). They have an airstrip that can take a Kingair 200 – it is a ½ flight from PE. They have the Big 5 (Elephant, Lion, Rhino, Leopard and Buffalo), about 20 lion (2 prides) and 50 elephant. They also have a lot of game that one does not get to see very often further north – Eland, Springbok, Aardwoolf, Aardvark, Blue Crane, Black Wildebeest, lots of Black Rhino, and Oryx. They have maintained the African villages on the property, with electric fencing, so the staff get to stay with their families. Kwandwe has 4 uniquely styled lodges.

  1. Great Fish River Lodge

    It is lovely, with 9 rooms spread along the river, all with private heated pools and under floor heating. The décor is done by Chris Brown, who does all the andBeyond properties. I spent the night here and it was very comfortable. I even saw Aardwolf for the first time on a game drive, which was amazing.

  2. Melton Manor

    I loved this property, it was my favourite at Kwandwe. It only has 4 rooms, so is perfect for a family unit. It offers a private chef and an open plan living area complete with huge fireplace and open kitchen. The dιcor was divine, all dark salmon and avocado colours, but very cozy like a private home, with a big central pool from where you can watch the animals grazing.

  3. Ecca Lodge

    This lodge is busy being refurbished and is very modern, all glass and wood. It has six gorgeous, huge rooms all with private pools. The bathrooms have one wall made up of mirror mosaic, which is stunning. This would be a fantastic summer camp.

  4. Great Fish River Lodge

    This is a classic old farmhouse, with high ceilings and wooden floors. It is the only camp that has electric fencing as the pool is at the end of a long lawn. Prince Edward has stayed here several times and offers complete privacy. It has 3 rooms and these can only be booked for exclusive use.

Other activities on offer at Kwandwe include:

A Carnivore research day with a Dr Bisset - they track leopard (collared) and hyena. Fishing in the river. Rhino Capture. They dart and capture to put a microchip in the Rhino's horn. They use a Robbi 44 helicopter and can take 2 passengers (plus pilot and vet). This is seasonal, but they can work around it to include clients. This activity is not available midsummer (Nov – March) as animals do not react well in the heat.

AMAKHALA RESERVE www.amakhala.co.za

This reserve is 7,000 hectares and is made up of 5 private farms that joined forces in 2000. They only have 2 lion that are in an enclosed 1000 hectare area. All the camps are privately owned and managed (similar to the Madikwe region). We saw a cheetah with 5 semi adult cubs, which was amazing. In the Sabi Sands this would be rare due to the large number of other predators. Unfortunately, they will sell 4 of the cubs as the land cannot sustain more males than the one that they currently have. With regards to game viewing I was only able to go on one game drive - at the time of our visit we saw mostly buck and Giraffe. They do have between 15 & 20 Elephant and some Lion but no Leopard or Hippo.

  1. Safari Lodge

    This lodge was gorgeous with 11 rooms, but unfortunately in a soft game area – i.e. only buck and Elephant (no big cats). It was built by an artist couple, who, during our stay, were away exhibiting at the Grahamstown Festival. The attention to detail was wonderful. In my view it was the best camp in the whole reserve, with thatched half tents i.e. floors and roof, but tented walls. They had a deck with a telescope and heated seats. The breakfast looked fantastic. It would be great for locals who wanted to get away from it all.

  2. Leeuwenhof Lodge

    This was a lovely old farmhouse built in 1908, with lots of history, and still owned by the same family. The main house had 5 rooms, whilst the Shearers Lodge has 4 rooms. They have converted one of the old sheds into a chapel and the pub was an old stone grain cellar. It had a very nice family atmosphere. Unfortunately it is located right on a national highway.

  3. Hlosi Lodge

    It was very nice – big old style individual rondhavel rooms, with open bathrooms and outdoor showers. The main area was very classic game lodge, with a high ceilinged thatch roof.

    I have been advised that rhino darting is possible in this area, but requires careful planning well in advance.

SHAMWARI GAME RESERVE www.shamwari.com

Shamwari is now wholly owned by Dubai World. The reserve comprises of 25,000h of reclaimed farmlands. They offer the Big 5 which are free roaming. They are approximately 45 minutes drive from PE.

  1. Long Lee Manor

    This is a very elegant property – painted Mount Nelson Pink, but I was told that this is due to change. They have rooms in 3 different buildings and 2 big pools. There are 30 beautiful en-suite rooms - lots of duck egg blue and greys, with red touches and beautiful bathrooms. They have recently been renovated to increase the size. From the lodge one looks out over the plains, where Riverdene, Sarili Lodge, Born Free Educational Centre and the Rehabilitation centre are situated. It has an old colonial feel to it and still beautifully maintained. They have an airstrip which can take a Kingair 200 – 16-seater. From Cape Town it is 1hr 30min charter. From PE it is 15 minutes. They also have a helipad for helicopter transfers. They have a spa with 2 treatment rooms, offering Decleor products and a small gym.

  2. Eagles Crag

    A very unusual lodge. It is in the more mountainous, northern region of the property. It is actually located in the middle of a ravine, so you look out at a rock face and the rooms are set in thick bush. It has 9 suites with private pools. The public areas are very modern - soft colours, steel handrails everywhere, big modern photos of animals, giraffe necks etc and glass walls. Downstairs are 2 conference rooms. There is a spa and gym. The food was amazing – I had a hamburger for lunch (I always believe that the real test of a kitchen is if they can cook the most basic food well…and it was a superb hamburger). The breakfast was excellent – crispy bacon without asking for it and a poached egg that was actually medium. The rooms are seriously stunning, but I would recommend this for couples or singles only, as the bath is open on one side, with a four poster bed in middle and basins, toilet and shower on other side (both with doors).

  3. Lobengula

    This was the previous owners private lodge, which has been closed since 2007. It has a 70’s feel with a sunken bar next to the pool, plus sunken lounge area around the fire in the living area. I have not seen this style for a long time. Quite fun actually, and very classic old camp – maybe they should reintroduce the whole theme. They are looking at doing a whole refurbishment in the near future.

  4. Bayethe Tented Camp

    This is their Honeymoon or couples camp, with 12 tents. They have built 3 new tents, which are stunning. Wooden flooring, with fireplaces and pools and the main area is overlooking a waterhole. I saw it at night, but it still looked great.

  5. Riverdene

    This is the camp especially for kids and families. It offers full time nannies and it is strategically fenced in. They run a special kiddies game drive - including a booklet that the kids have to complete - "My nose is called a trunk, what am I" and collecting pieces of black and white rhino dung etc. Very nicely done.

  6. Sarili Lodge

    This is a large house, very modern and refurbished, with 5 rooms. One has to take the whole lodge exclusively. It offers great views over the plain.

Born Free

This is a centre where they have Lion and Leopard in camps. These animals have been abused by humans and cannot be put back in the wild. Apparently, the one male lion hates people so much that it you go near the fence he will try to attack you! Needless to say, we looked from a viewing platform. They do a lot of educational for local schools here. There is no charge, but one can make a donation.

Wildlife Rehabilitation Centre

This is exactly what it is. Animals come in from all over, to be healed and returned to the wild. There were baby warthogs (so cute), a young giraffe, a young rhino whose mother had been killed, and some black wildebeest.

My overall thoughts

The Eastern Cape offers a unique safari experience - as the Group Ecologist from Shamwari, John O'Brien said, "It is a conservancy of farmland that has been brought back to Bush". At the end I cannot say one region is better than the other, as they all offer something different. It is important however to match your product to your clients needs and expectations. I do believe that the Eastern Cape deserves our support as it is so vital to develop and maintain new regions conserving our natural heritage.


Dragonfly News

Dragonfly Africa wins Ubuntu Award in New York


Dragonfly Africa, Southern Africa's leading travel company was awarded "Outstanding Achievement in Destination Promotion by a DMC".

These prestigious awards were held on 7 April 2011 at the St Regis Hotel, New York. In attendance was, His Excellency Ebrahim Rasool, new Ambassador to the USA, Hon. Marthinus van Schalkwyk. South African Minister of Tourism and Amb. Kingsley Makhubela, Director General. The awards were hosted by Ms. Thandiwe January-McLean, Chief Executive Officer of South African Tourism and Ms. Sthu Zungu, President North America of South African Tourism and Mr. Peter Greenberg, were Master of Ceremonies.

Long service by Dragonfly Africa staff foundation of success for over 30 years
NAME TITLE YEARS OF SERVICE
Rupert Jeffries Executive Chairman 31 YEARS
Michael Waller Chief Executive Officer 12 YEARS
Barry Schreiber Director : Finance 14 YEARS
Yolanda Woeke-Jacobs Director: Sales and Marketing 9 YEARS
Tanya Angell-Schau General Manager 6 YEARS
Lucy Quinan Senior Manager : Operations 19 YEARS
Monique Bester Incentives & Travel Manager : Operations 5 YEARS
Mary Mileham Executive Assistant 7 YEARS
Milva Grispo-Lopez Senior Leisure Supervisor 8 YEARS
Odette Momberg Senior Account Manager 5 YEARS


Cape Town voted "No. 1 best destination in the world" by TripAdvisor

"Cape Town is clearly the destination to beat," commented Emma O'Boyle, TripAdvisor spokesperson. "With beautiful scenery, great wine and gorgeous weather, it's easy to see why Cape Town, which also played host to last year's World Cup, has topped this year's list."